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Serena Hotels, one of Africa’s most respected hospitality brands, partnered with ANTlabs and HSC Systems Limited to unify guest connectivity across 22 properties in six countries. By deploying ANTlabs SG5 gateways and ASP Cloud, Serena Hotels created a centralized hospitality Wi-Fi management framework that gives IT teams full visibility across city hotels, beach resorts and remote safari lodges, while giving guests a consistent and seamless login experience through PMS-integrated access.

The result is a stronger digital foundation for modern hospitality: reliable guest Wi-Fi, faster troubleshooting, simplified policy updates and empowered local IT teams, all delivered without compromising the warmth and service that define the Serena brand.

Available from 1 May onwards, SG Pro 5410 supersedes SG Pro 5400 with native 10GBase-T copper ports, a 1400W PSU, and up to 1.5x the performance for hotel WiFi solutions and other demanding network environments.

Guest Wi-Fi quality influences online reviews, room value, and repeat intent more than hotels expect. This article explains how hotel wifi solutions affect guest experience and operational workload, and what to prioritize at peak occupancy.